At Eton ICT, the safety and well-being of our employees and our customers are always our priority. We recognize the important role we play in providing customer services regarding any unexpected accidents during this critical time.
We are actively monitoring the COVID-19/Coronavirus situation and taking steps to help keep our communities safe. We wanted to share with you the steps we take:
1. Our business is carried on as usual.
2. We’ll respond to any expectancy ASAP, including answering your phone calls, taking care of troubleshooting and handling tickets.
3. We are in continuous communication with our employees reminding them about the importance of good hygiene, providing them with health education and support whenever needed. Below is the guide to submitting tickets to our system.
As always, thank you for being a customer and for your continued trust as we manage through this time together.