Case Studies

Northstar Freight Inc - Ransomware Encryption

Northstar Freight Inc - Ransomware Encryption

Date Time

Jan 22 2020


Northstar Freight Inc

Project Type


Client: Northstar Freight Inc


Services Provided: IT Support & Emergency Service

Business Type: Business to Business

Client Industry: Customs



Case Summary: Northstar Freight Inc received an email from one of their clients with a suspicious attachment. After opening the attachment, their network was under attack. Northstar noticed that they were not able to access their files.  EtonICT IT support recognized their files were being encrypted one by one.  EtonICT IT support team directed the Northstar Freight Inc to disconnect their server computer to prevent further encryption. EtonICT IT support team provided emergency data back up, data recovery, windows reinstallation, and security guidelines.




Northstar Freight Inc network was already under attack and files were already during the encryption process. Eton IT support team was able to prevent the rest of their data files from encryption and save some of their data files.


Eton IT support team performed emergency data back up and recovery. Eton IT support team helped Northstar Freight Inc reinstall their computers to remove any traces of the ransomware.


Eton IT support team set up an automated back up service to prevent future data loss. We also help set up anti-virus and anti-malware for every computer. 

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