1. Hardware Configuration / Troubleshooting:
a) Network equipment: Router / Switch / Firewall / NAS / WiFi
b) Server / Desktop /Laptop
c) Printers /Scanners
2. Software Configuration / Troubleshooting:
a) Client Connectivity - Ethernet, TCP/IP and VPN
b) Operating System Maintenance (Windows 7, 8, 10, Server 2008 & above, Mac OS, Linux)
c) Office Applications: Active Directory, MS Office, Email
d) Other Applications: (May incur additional service charges)
